WaveLink Product Questions
Is there a WaveLink app available?
Is there a WaveLink app available?
Yes, our WaveLink app is available on both iOS and android.
How will I know if my hub detects dangerous conditions while I am away?
How will I know if my hub detects dangerous conditions while I am away?
The hub will send push notifications through the app on your phone instantly, allowing users to track and record hazardous conditions.
How long are the cables?
How long are the cables?
The hub comes with three cables:
- 25ft smart probe cable
- 25ft simple probe cable
- 8ft power cable (three prong)
How do I install the hub and is it difficult?
How do I install the hub and is it difficult?
The hub was designed to be easy to install. All that is needed is a drill with a 1/4" hex driver. Checkout our installation video or ask your local electrician about installation.
Does the WaveLink hub need WIFI to function?
Does the WaveLink hub need WIFI to function?
No, WaveLink does not require WIFI to function. The hub has built in cellular capabilities to stay connected to your WaveLink app.
Will the WaveLink hub work on any dock?
Will the WaveLink hub work on any dock?
Yes, WaveLink works on floating, fixed, plastic, metal, wooden, any dock with power and water will work just fine.
Does the WaveLink Hub need a power outlet?
Does the WaveLink Hub need a power outlet?
Yes, the hub will need to be plugged into an electrical outlet. In the case of a power outage, the hub will switch to its onboard backup battery and notify you of an outage.
Questions About Electric Shock Drowning
I have a GFCI outlets, do I still need WaveLink Secure?
I have a GFCI outlets, do I still need WaveLink Secure?
GFCI by itself is not enough. While GFCI protects a single outlet, it does not protect against other electrical sources such as boats, power providers, neighboring docks, or the very cable powering the GFCI outlet.
What causes electric shock drowning (ESD)?
What causes electric shock drowning (ESD)?
Most electric shock drownings occur when low-level alternating current from boats, docks, or lights "escapes" into the water, shocking people in the water and paralyzing them so they can’t swim or help themselves.
How far can electricity travel in the water?
How far can electricity travel in the water?
The exact length that electricity can travel in water varies depending on the source, structures in the water, and water clarity and sediment levels. In some test conditions, electricity has reached dangerous levels at more than 300 yards from the source.
My dock just passed inspection; do I still need a WaveLink Secure system?
My dock just passed inspection; do I still need a WaveLink Secure system?
An inspection indicates your dock is up to code at that moment in time. Various things can cause wiring on your dock to wear out after the inspection, including wildlife, weather, dock motion, etc.